Privacy Policy

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Website User and Job Applicant Privacy Notice

This policy describes how we collect and process personal information relating to users of the website, including job applicants who use the site as part of our recruitment process. We are committed to being transparent about how we collect and use that information and to meeting our data protection obligations.

This notice sets forth the basis on which we collect, use and disclose the personal information of website users and job applicants, as well as your rights in respect of such personal information.

Review of this Policy

We keep this policy under regular review. It was last updated in July 2022.

Who we are

Shift Laboratory Ltd. trading as Shift Lab is a British company based in London. Our mission is to Build Intelligence that enables radical impact in the real world. We’re exploring applications in manufacturing, supply chains, and e-commerce. In this policy “Shift Lab”, “we”, “us” means Shift Laboratory Ltd. a company incorporated in England with registered number 11596638 with registered offices at 1 St Katharine's Way, London, England, E1W 1UN.

We are a “data controller”. This means that we are responsible for deciding how we hold and use your personal information. Under data protection laws, we are required to notify you of the information contained in this privacy policy.

Regarding privacy concerns and questions, you can reach us directly via email: privacy@shiftlab.ai.  

What information do we collect?

We collect a range of information about you, primarily as a result of information you choose to provide us via the webform on our website. This might include:

  • your first and last name,
  • contact details, including email address and telephone number;
  • country;
  • social network profile (LinkedIn, Instagram, Facebook);
  • details of your qualifications, skills, experience and employment history;
  • information from interviews and phone-screenings you may have;
  • information about your current level of remuneration, including benefit entitlements; and
  • information about your entitlement to work in the UK.

Data protection laws recognise certain categories of personal information as sensitive and therefore requiring greater protection, including but not limited to information about your health, ethnicity and religion. We do not collect sensitive data about you.

How do we collect personal information?

We may collect personal information in a variety of ways. For example, personal information might be contained in application forms or CVs (including when these are sent to us as part of speculative applications or queries), obtained from your passport or other identity documents you provide to us, provided by our external recruiters, or collected through interviews or other methods of assessment.

We may also collect personal data about you from third parties, such as references supplied by former employers. We will seek information from third parties only once a job offer has been made to you.

We may also automatically collect and store certain types of data about your browsing actions and patterns by using cookies and other unique identifiers. We may also receive technical data about you if you visit other websites employing our cookies. For further details click here to see our Cookie Policy.

Why does Shift Lab process personal data?

Shift Lab collects and proceses your data for a number of purposes where we have a legal basis to do so, including as follows.

Shift Lab has a legitimate interest in processing personal data during the recruitment process and for keeping records of the process. Processing data from job applicants allows us to manage the recruitment process, assess and confirm a candidate’s suitability for employment and decide to whom to offer a job. We may use your personal data to provide you with invitations to interviews or job positions. We may also need to process data from job applicants to respond to and defend against legal claims.

We may also process your personal data when you have provided specific consent to us to use your personal information in a certain way. You may withdraw your consent at any time by sending an email to privacy@shiftlab.ai.

In some cases we need to process data to ensure that we are complying with our legal obligations. For example, we are required to check a successful applicant's eligibility to work in the UK before employment starts.

We will not use your personal data for any purpose other than the recruitment process of which you are a part.

Who has access to data?

Your information may be shared internally within the company for the purposes of the recruitment and hiring process.

We will not share your data with third parties unless your application for employment is successful and an offer of employment is made. We will then share your data (typically, your first name and last name) with former employers in order to obtain references. We may also share your data with our group companies, for business performance, management and administrative purposes.

We may also share your personal information with third parties who provide services to us, such as our external recruiters, to the extent you have shared such information with these parties for recruitment purposes. If your personal information is shared in this way, Shift Lab will seek to ensure that it is only used in connection with the functions or services these parties will be performing for Shift Lab.

In addition, we may need to share your personal information with a regulator or otherwise to comply with the law.

How does Shift Lab protect personal information?

Shift Lab takes the security of your personal information seriously. We have internal policies and controls in place to ensure that your personal information is not lost, accidentally destroyed, misused or disclosed, and that it is not accessed except by our personnel in the proper performance of their duties. In addition, we limit access to your personal information to those employees and third parties who have a business need to know it within the purposes specified above.

How long do we keep personal information?

We keep your personal information no longer than is necessary for the purposes it was collected. If your application for employment is unsuccessful (including when you have speculatively applied to us in respect of a role which is not available), we will hold your data on file for 6 months. At the end of that period, your data is deleted or destroyed (unless we need to retain it for longer to exercise or defend any legal claims).

If your application for employment is successful, personal data gathered during the recruitment process will be transferred to your personnel file and retained during your employment. The periods for which employee personal information is held will be provided to you in a separate privacy notice.

Your rights

As a data subject, at any point while we are in possession of or processing your personal data, you have a number of rights under data protection law:

  • Right of access and obtain a copy of your data on request;
  • Right of rectification: require Shift Lab to change incorrect or incomplete data;
  • Right to be forgotten: require Shift Lab to delete or stop processing your data, for example where the data is no longer necessary for the purposes of processing;
  • Right to restriction of processing: object to the processing of your data where Shift Lab is relying on its legitimate interests as the legal ground for processing;
  • Right of portability: ask us to transfer your data to another organisation; or
  • Right to object: object to certain types of processing, such as direct marketing.

If you would like to exercise any of these rights or if you have any questions about this notice or our processing of your data more generally, please contact privacy@shiftlab.ai.

To execute your rights as a data subject and to protect the rights of other data subjects, we may need to ask you for a form of identification so we can verify the legitimacy of the request, including the identity of the person making the request.

If you believe that the company has not complied with your data protection rights, you can complain to the Information Commissioner's Office (https://ico.org.uk/).

What if I choose not to provide personal information?

You are under no statutory or contractual obligation to provide any personal information to Shift Lab during the recruitment process. However, if you do not provide the information, we may not be able to process your application.

Copyright © 2022 Shift Laboratory Ltd.. All rights reserved.

Cookie Policy

This cookie policy informs you of how we utilise cookies and similar tools (collectively, “cookies”) on our website.

Review of this Policy

We keep this policy under regular review. It was last updated it in July 2022.

Cookies are small data files that we send to your web browser and that contain information that is transferred to your device. Cookies help us gather information about your visit, making our website more useful and efficient.

Types of Cookies

We use the following cookies:

  • Strictly necessary cookies. Our website cannot function properly without these cookies and they cannot be switched off. These cookies enable basic functions such as page navigation and access to secure areas of the website, or saving the status of your cookie settings.
  • Functional cookies. These cookies provide enhanced, more personal features and allow the website to remember your preferences or information you entered.

How long cookies are stored

Functional cookies will remain on your browser for 6 months from your last visit to our website. Other cookies will remain on your browser for 6 months after you provided your consent to use these cookies. Consent (or lack thereof) is often provided at the time you first visit the website.

How to disable cookies

You can restrict or disable the cookies at any time by updating your cookie preferences. Alternatively, this can be done through the settings on your browser. Be aware that disabling cookies may negatively impact your experience on our website.

Terms and Conditions

When you use our website you agree that you have read, understand and accept the Terms and Conditions as set out below.

Accuracy of information on this website

We try to keep all the information on our website up-to-date. As our products are continually enhanced, the product specifications on our website are subject to alternations and modifications. We reserve the right to change these product specifications at any time without notice.

We are not responsible for the content of any third party website.

No contract formation

The content of our website is solely provided for general information purposes. It does not constitute an offer or unilateral contract for sale of any specific goods.

Intellectual property rights

All rights in the content of our website including copyrights, design rights, database rights, patents, inventions, know-how, source codes and any other intellectual property rights are owned by or are licensed to us. No license is granted in respect of such intellectual property rights. You are allowed to display these materials on a computer screen and to download and print a hard copy for using this as an information resource on us.

You undertake not to:

  • copy, reproduce, publish, download, transcribe, transmit or distribute at any time or in any form, without prior written authorization from us, for any commercial or public purpose, the content of our website, including any text, illustration, chart, graphic, icon, logo, image, and the arrangement thereof, and any underlying source code and software.
  • use this website to upload or distribute any material that contains viruses or to do anything that may interfere with or disrupt this website or its services;
  • establish a link to this website from any other website, intranet or extranet site without our prior written consent.

Website reliability
  • Whilst we attempt to avoid any errors on this website, no guarantee can be made as to its uninterrupted and error free usage. We reserve the right to suspend or withdraw the entire or any part of the website at any time without notice without incurring any liability.
  • Privacy

    Please refer to our Privacy Policy regarding the information that we may collect from you in connection with your use of our website. By using this website, you are agreeing to this Privacy Policy and you will be bound by the terms of such Privacy Policy.

    Disclaimer of Warranties

    ALL EXPRESS WARRANTIES, REPRESENTATIONS, CONDITIONS OF ANY KIND OR OTHER TERMS IMPLIED BY STATUTE OR COMMON LAW WITH RESPECT TO THIS WEBSITE OR THE INFORMATION, CONTENT, MATERIALS OR PRODUCTS INCLUDED ON THIS WEBSITE ARE HEREBY EXPRESSLY EXCLUDED TO THE FULLEST EXTENT PERMITTED BY LAW.

    WE SHALL NOT BE LIABLE IN ANY CIRCUMSTANCES FOR ANY DIRECT OR INDIRECT, SPECIAL OR CONSEQUENTIAL LOSS OR DAMAGE (WHETHER FOR PROFIT OR LOSS OR OTHERWISE) COSTS, CLAIMS, EXPENSES OR OTHER CLAIMS FOR COMPENSATION WHATSOEVER, WHETHER CAUSED BY THE ACTS, OMISSIONS OR THE NEGLIGENCE OF SHIFT LAB, ITS EMPLOYEES OR AGENTS, WHICH ARISE OUT OF OR IN CONNECTION WITH THE USE OF THIS WEBSITE OR THE INFORMATION, CONTENT MATERIALS OR PRODUCTS INCLUDED ON THIS WEBSITE, EXCEPT IN RESPECT OF DEATH OR PERSONAL INJURY CAUSED BY SHIFT LAB, ITS EMPLOYEES OR ITS AGENTS PROVEN NEGLIGENCE.

    WE DO NOT ACCEPT ANY RESPONSIBILITY OR LIABILITY FOR ACCESS TO OR MATERIAL ON ANY WEBSITE THAT IS LINKED FROM OR TO THIS WEBSITE.

    Variation

    We reserve the right to update these Terms and Conditions at any time without prior notice. We ask you to regularly check the Terms and Conditions before interacting with us. The new version will take effect and govern all use of the website immediately upon posting on our website.

    Survival of conditions

    If any provision of these Terms and Conditions is or becomes illegal, invalid or otherwise unenforceable under the laws of any state or country, it shall be removed from these Terms and Conditions. The legality, validity and enforceability of any other provision under the law of that jurisdiction and the legality, validity and enforceability of that or any other provision under the law of that jurisdiction shall not be concerned or harmed.

    Jurisdiction

    These Terms and Conditions will be solely governed by and construed in accordance with the laws of England. Any disputes arising in relation to these Terms and Conditions shall be subject to the exclusive jurisdiction of the English courts.

    Anti-corruption statement

    As a company registered in England and Wales, we are primarily governed by the laws of that country, including the Bribery Act 2010, which applies to our conduct both domestically and internationally. We strive to ensure that we take all the reasonably necessary measures countering bribery and corruption.